Term and Conditions

1. Introduction

These Terms and Conditions govern your use of the Movie & TV Shows Shop website, operated by Movie & TV Shows Shop, located at 2007 Watson Lane, Charlotte, US 28202. Our shop specializes in fandom-inspired products, including items from categories like Art & Prints, Baby gear, Backpacks, Bags & Cases, and more, all designed to bring the magic of your favorite movies and TV shows to life. By using our site, you confirm that you are at least 18 years old or have parental consent, and you agree to comply with these terms. We reserve the right to update these terms at any time, so check back periodically for changes.

2. User Obligations and Responsibilities

As a user of our website, you play a key role in maintaining a positive community. Your responsibilities include:

• Accurate Information: Provide true and complete details when creating an account or placing an order, such as your name, email, and shipping address.
• Account Security: Keep your login credentials confidential and notify us immediately of any unauthorized use.
• Lawful Use: Do not use our site for any illegal activities, including infringement of intellectual property or spreading malware.
• Respectful Behavior: Avoid posting harmful or offensive content in reviews or communications.
• Compliance with Policies: Adhere to our shipping, returns, and payment terms as outlined here and on our homepage.

Failure to meet these obligations may result in account suspension or legal action. We’re here to help if you have questions—just email us at [email protected].

3. Products and Services Description

At Movie & TV Shows Shop, we offer a wide range of fandom-themed products, including but not limited to:

• Categories: Art & Prints, Baby items, Backpacks, Bags & Cases, Bathroom and Bedroom accessories, Boy and Girl collections, Coin Bags, Gloves, Home Goods, Jewellery Stickers, Kitchenware, Lunch Bags, Men’s and Women’s items, Movie & TV Shows merchandise, Phone Cases, Pouches, Purses, and Totebags.
• Product Quality: All items are designed to reflect the magic of popular fandoms. We strive for high-quality materials and accurate designs, but please note that colors and sizes may vary slightly due to screen settings or manufacturing.
• Availability: Products are subject to stock levels. If an item is out of stock, we’ll notify you promptly and may offer alternatives.
• Personalization: Some items can be customized (e.g., personalized jewellery stickers). Once personalized, they cannot be returned unless defective—see our Returns section for details.

We aim to deliver joy through every product, but if something isn’t perfect, our customer service team is ready to assist.

4. Order and Payment Terms

Placing an order with us is easy and secure! Here’s how it works:

Order Process

1. Order Placement: Select your items, add them to your cart, and proceed to checkout. You’ll need to provide a valid shipping address and payment details.
2. Order Confirmation: After payment, you’ll receive an email confirmation with your order details. Orders are typically processed within 1-2 business days.
3. Changes or Cancellations: You may cancel an order within 24 hours of placement by contacting us. After processing, cancellations may not be possible.

Payment Methods

We accept the following secure payment options: Visa, MasterCard, JCB, and PayPal. All transactions are encrypted for your safety. By completing a purchase, you authorize us to charge the total amount, including taxes and shipping fees.

Shipping and Delivery

• Processing Time: Orders are processed within 1-2 business days after payment confirmation.
• Shipping Options:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipping.
  • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipping.
• Shipping Regions: We currently do not ship to Asia and select remote regions. If unsure, contact us before ordering.
• Tracking: You’ll receive a tracking number once your order ships to monitor its journey.

Delivery times are estimates and may vary due to customs or unforeseen delays. We’re not liable for delays beyond our control.

5. Intellectual Property

All content on our website, including logos, designs, text, images, and product descriptions, is the intellectual property of Movie & TV Shows Shop or our licensors. Our products are inspired by popular movies and TV shows, but we respect copyright and trademark laws. You may not:

• Copy, distribute, or modify any content without our written permission.
• Use our intellectual property for commercial purposes.
• Create derivative works based on our designs.

If you believe your intellectual property rights have been infringed, contact us at [email protected] with details, and we’ll address it promptly.

6. Returns, Exchanges, and Refunds

Your satisfaction is our magical mission! Our returns and exchanges policy is designed to be fair and straightforward, as detailed on our homepage. Key points include:

Returns and Exconditions

• Timeframe: Returns or exchanges must be requested within 15 days of receiving your order.
• Conditions: Items must be unused, in original condition, with all tags attached and original packaging intact. Proof of purchase (order number) is required.
• Non-Returnable Items: Jewellery Stickers (due to adhesive nature), Coin Bags & Pouches showing wear, opened sealed packaging, and personalized items cannot be returned.

Process

1. Contact us at [email protected] within 15 days.
2. Provide your order number, item details, and reason for return/exchange.
3. We’ll send return instructions within 1-2 business days.
4. Ship the item to: Movie & TV Shows Shop, 2007 Watson Lane, Charlotte, US 28202. Return shipping costs are your responsibility unless the error is ours.
5. After inspection, we’ll process refunds or exchanges within 3-5 business days.

Refunds

Refunds are issued to the original payment method (Visa, MasterCard, JCB, or PayPal) within 5-10 business days after processing. Original shipping fees are non-refundable unless the return is due to our error. For exchanges, we cover the shipping cost of the replacement item.

7. Limitation of Liability

At Movie & TV Shows Shop, we strive to provide a seamless and enjoyable shopping experience, but our liability is limited as follows:

• Product Use: We are not liable for any damages, injuries, or losses resulting from the use or misuse of our products. Always follow product guidelines and use items as intended.
• Website Issues: We do not guarantee that our site will be error-free or uninterrupted. We’re not responsible for temporary downtime, data loss, or viruses, though we take measures to prevent them.
• Third-Party Services: We use reliable carriers like DHL, FedEx, and EMS, but we’re not liable for delays, losses, or damages caused by shipping companies or other third parties.
• Maximum Liability: In no event shall our total liability exceed the amount you paid for the specific product in question.

This limitation applies to the fullest extent permitted by law in the United States and other applicable jurisdictions.

8. General Provisions

Governing Law

These Terms and Conditions are governed by the laws of the United States, specifically the state of North Carolina. Any disputes will be resolved in the courts of Charlotte, NC.

Changes to Terms

We may update these terms to reflect changes in our practices or laws. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the site after changes constitutes acceptance.

Severability

If any part of these terms is found invalid, the remaining provisions will remain in effect.

Contact Information

9. Conclusion

Thank you for choosing Movie & TV Shows Shop! We’re dedicated to making your fandom experience magical, from the moment you browse to the unboxing joy. By using our site, you agree to these Terms and Conditions, which are designed to protect both you and us. Remember, we’re here to help—so if anything isn’t clear, just email us. Happy collecting, and may your favorite stories inspire every purchase!